We Share A Common Thread

A message from the CEO

Dear Member,

During this unprecedented time, we want to thank you for trusting your financial wellness with us. Due to the increased public health concerns surrounding COVID-19 and the increased urgency surrounding social distancing, we have decided that effective Thursday, March 19, 2020, we will transition our branch access to the drive-up window and ATMs, and by limited appointment. We believe at this time this is in our best interest to serve you while adhering to the suggested limited interactions and social distancing protocols for the safety of our staff and our members.

All Jeanne D’Arc Credit Union drive-up hours will be expanded to accommodate your needs. Also, we will have availability for appointment only consultations, loan processing, and other needs. Please contact your Loan Officer or our Member Contact Center at 978.452.5001 to schedule an appointment. During these appointments we will practice social distancing protocols to assure everybody’s safety.

Expanded Drive-up Hours: A complete list of our branch locations can be found here.

Mon Tues Wed Thurs Fri Sat
Lobby Appointment Only Appointment Only Appointment Only Appointment Only Appointment Only Appointment Only
Extended Drive-Up Hours 7:30am-5pm 7:30am-5pm 7:30am-5pm 7:30am-6pm 7:30am-6pm 7:30am-1pm
Mortgage & Commercial Loans Appointment Only Appointment Only Appointment Only Appointment Only Appointment Only Appointment Only

Our Member Contact Center will continue to operate during regular business hours and may be reached at 978.452.5001 to assist you. For cash withdrawals, our network of 50,000+ surcharge-free ATMs in the SUM and CO-Op networks are readily available. To find an ATM near you click here.

Please also consider using Jeanne D’Arc’s online banking or mobile app.

These are some of the services offered through online & mobile banking:

  • Pay bills
  • Deposit checks
  • Check balances
  • Transfer funds
  • Deposit checks
  • Open an account online

Lastly, I want to stress our commitment to helping our members experiencing hardships during this time. If you require assistance, we encourage you to call us to discuss options available for loan and deposit solutions. In times of uncertainty, we value the opportunity to be a partner to our members and our community. We will be posting important updates via email, our website and our social media pages.

Thank you for your continued trust and confidence in Jeanne D’Arc Credit Union. Together, we will navigate the circumstances ahead with our members’ health, safety, and financial wellbeing at the forefront of all we do.

We appreciate your patience as we navigate through this situation together.

Sincerely,
Mark S. Cochran