COVID-19 Financial Options

Stay financially strong during turbulent times

We’ve created a range of special programs to help insulate you from financial risk during these turbulent times.

We're always here for You.

Banks and Credit Unions are considered essential businesses. We are open. We are here, and we assure you that your money is safe and accessible.

Please visit our Most Frequently Asked Questions section for answers to our commonly asked questions.

For our members who may be facing financial stress or uncertainties due to lost hours, layoffs or business closings, we are offering several loan payment relief programs and an emergency relief loan that will help you get through these difficult times. We may not be able to help everyone, and you may not see a program here that works for you but contact us, talk to us, and we’ll do all we can to help you through.

Let us help you look at new ways to save.

Rates are currently at an all-time low, and now is the time to reassess your auto loan, student loan, or mortgage, as well as your credit card debt. Refinancing any one or combination of these loans could help you save money now, and carry those savings on throughout the duration of the loan. Call us at 978.452.5001 and let’s talk about how we can help you save.

Or start a loan application today:

  • Mortgages
  • Student Loan Refinancing
  • Auto/Boat/Vehicle
  • Low Rate VISA® or VISA® Rewards Card

At Jeanne D’Arc Credit Union, We Share A Common Thread.


Consumer & Home Equity Loan Payment Deferrals (Skip-A-Pay)

Jeanne D’Arc Credit Union is offering a Skip-A-Pay option with no fee to provide members with flexibility during this time. Choose to skip a payment on any of your current consumer loans (New/Used Auto, MoneyStrong Build/Rebuild, Personal, Motorcycle, RV/Boat, Home Equity Loan (HELOAN).

Skip-A-Pay Details:

  • The $25 standard Skip-A-Pay fee will be waived.
  • Select one or all of your current loans to skip a payment. (Excludes first mortgages, home equity line of credit, and credit cards – see below for options.)
  • The loan must be currently less than 30 days past due.
  • Standard Skip-A-Pay terms and conditions apply.
  • For fast and easy application and approval log in to your online banking account where you can send a secure email or call the Member Contact Center at 978.452.5001 for assistance over the phone. You can also click on the application form below and return via drive-up teller, fax to 978-442-1716 or mail to: Jeanne D’Arc Credit Union, Skip-A-Pay, 1 Tremont Place, Lowell, MA, 01854.
  • Note: Please do not email the application form since it contains information that is not secure to be sent through email.
Download the Skip-A-Pay Relief Form

Relief Options

  • Emergency Relief Loan - Personal

    A special loan up to $2,500 to assist with cash flow. Your first payment is due after 90 days. Apply online or call the Member Contact Center at 978.452.5001. For members who do not qualify other solutions may be available.

    • Interest accrues at 5.99% for qualified borrowers.
    • No payment due for 90 days. 18-month personal unsecured loan.
    • Must have been a Jeanne D’Arc Credit Union member for at least 90 days.
    • Effective 3/24/2020 and rate subject to change. Offer subject to change at any time.

    Apply Online

  • Payment Relief Options - Residential Loans

    If you would like to skip a payment on your mortgage or home equity line of credit please email us at [email protected] and provide your name, property address, and best way to contact you in the email. We will be in touch with instructions on the next steps to complete the process.

    Contact Us

  • Payment Relief Options - Business Loans

    Please contact us at [email protected] to discuss your payment options. Be sure to include the following information in your e-mail: Name, Business Name, Loan#, Reason for Request.

    Contact Us