Fraud Education and Protection

Fraud can take many forms including identity theft, debit and credit card fraud, check fraud and a wide variety of scams. Staying aware of the many kinds of fraudulent activity out there, knowing how to protect yourself and being armed with the right resources to report these types of crimes is key to ensure we stay ahead of the fraudsters. The tabs below contain information on the different types of fraud, how to report debit/credit card fraud, signs that you may be a victim of identity theft, and how to enroll in helpful protective tools, like VISA® Purchase Alerts.

  • Report Debit/Credit Card Fraud
  • Identity Theft
  • VISA® Purchase Alerts
  • Restoration Rescue®

Report Debit/Credit Card Fraud

If you see transactions on your account that you don’t recognize, please call to report suspicious activity or block your card.

Jeanne D’Arc Credit Union VISA® Debit Cards:

  • Contact Jeanne D’Arc Credit Union’s Member Service Center at 978-452-5001 or visit your nearest branch to report the charges during regular business hours.
  • If you suspect fraudulent charges on your VISA® debit card after normal business hours, please call 866-842-5208.

Jeanne D’Arc Credit Union VISA® Credit Cards:

  • Please contact 855-594-3250 to report any unauthorized transactions.

Identity Theft

VISA® Purchase Alerts

Restoration Rescue®

Still Have Questions?

Email us at eMemberServices@jdcu.com, call us at 978-452-5001 or visit any convenient branch.