Robo-Call VISA® Debit Card Scam

We have been made aware of a robo-call circulating in the area that informs call recipients that their VISA® debit card has been blocked and that they should enter their card number to have it unblocked. The recorded message does not give any indication that they are calling on behalf of Jeanne D’Arc Credit Union or another financial institution, and the Caller ID shows the number as blocked or as “private”.

Fraudsters will no doubt take advantage of the holiday shopping season to send out emails, test messages and phone calls to scare consumers into thinking their debit or credit card has been blocked or compromised. No one wants to have their cards unavailable for use, and some folks may react before they realize it’s a scam. That’s exactly what these criminal want.

Please be especially cautious of emails, text messages and phone calls this holiday season. If someone reaches out to you and asks you to provide personal or financial information, it’s in all likelihood a scam. If you are unsure if the call is legitimate, reach out to your financial institution directly to inquire about the status of your account. Do not respond or reply to the email, text message or phone call received.

Please share this scam alert and these preventative measures with your friends and family to raise awareness and to avoid becoming a scam victim.

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