Privacy & Security

How we protect you and your money

Scheduled System Maintenance

Due to scheduled system maintenance, our Call24 automated phone system will be unavailable from 8 p.m. Saturday, December 7 until 5 a.m. Sunday, December 8. There will NOT be an interruption to ATMs or Mobile and Online Banking. We apologize for any inconvenience.

Due to scheduled system maintenance, our Call24 automated phone system will be unavailable from 8 p.m. Saturday, December 7 until 5 a.m. Sunday, December 8. There will NOT be an interruption to ATMs or Mobile and Online Banking. We apologize for any inconvenience.

Your privacy and account security are of utmost importance. Learn how we protect your account information and what you can do to better protect yourself. View our Privacy Policy.

Privacy Policy

Reviewed 9/2024

  • Why?

    Why?

  • What?

    What?

  • How?

    How?

FACTS: WHAT DOES JEANNE D'ARC CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

  • Why?

    Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

  • What?

    The types of personal information we collect and share depend on the product or service you have
    with us. This information can include: Social Security number, Account transactions, Account balances, Credit card or other debt, Payment history and, Checking account information

    When you are no longer a member, we continue to share your information as described in this notice.

  • How?

    All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Jeanne D'Arc Credit Union chooses to share; and whether you can limit this sharing.

  • For our everyday business purposes -such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

    For our everyday business purposes -such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

  • For our marketing purposes - to offer our products and services to you

    For our marketing purposes - to offer our products and services to you

  • For joint marketing with other financial companies

    For joint marketing with other financial companies

  • For our affiliates' everyday business purposes - information about your transactions and experiences

    For our affiliates' everyday business purposes - information about your transactions and experiences

  • For our affiliates' everyday business purposes - information about your creditworthiness

    For our affiliates' everyday business purposes - information about your creditworthiness

  • For nonaffiliates to market to you

    For nonaffiliates to market to you

  • Questions? Call 978-452-5001 or go to JDCU.com

    Questions? Call 978-452-5001 or go to JDCU.com

Does Jeanne D'Arc Credit union share?

  • For our everyday business purposes -such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

    Yes

  • For our marketing purposes - to offer our products and services to you

    No

  • For joint marketing with other financial companies

    Yes

  • For our affiliates' everyday business purposes - information about your transactions and experiences

    No

  • For our affiliates' everyday business purposes - information about your creditworthiness

    No

  • For nonaffiliates to market to you

    No

  • Questions? Call 978-452-5001 or go to JDCU.com

Can you limit this sharing?

  • For our everyday business purposes -such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

    No

  • For our marketing purposes - to offer our products and services to you

    We don't share

  • For joint marketing with other financial companies

    No

  • For our affiliates' everyday business purposes - information about your transactions and experiences

    We don't share

  • For our affiliates' everyday business purposes - information about your creditworthiness

    We don't share

  • For nonaffiliates to market to you

    We don't share

  • Questions? Call 978-452-5001 or go to JDCU.com

What we do

  • How does Jeanne D'Arc Credit Union protect my personal information?

    How does Jeanne D'Arc Credit Union protect my personal information?

  • How does Jeanne D'Arc Credit Union collect my personal information?

    How does Jeanne D'Arc Credit Union collect my personal information?

  • Why can't I limit all sharing?

    Why can't I limit all sharing?

  • Definitions

    Definitions

  • Affiliates

    Affiliates

  • Nonaffiliates

    Nonaffiliates

  • Joint Marketing

    Joint Marketing

  • Other Important Information?

    Other Important Information?

  • How does Jeanne D'Arc Credit Union protect my personal information?

    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

  • How does Jeanne D'Arc Credit Union collect my personal information?

    We collect your personal information, for example, when you
    •Open an account
    •Apply for a loan
    •Provide employment information
    •Give us your contact information
    •Make a wire transfer
    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

  • Why can't I limit all sharing?

    Federal law gives you the right to limit only

    •sharing for affiliates' everyday business purposes - information about your creditworthiness

    •affiliates from using your information to market to you

    •sharing for nonaffiliates to market to you

    State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

  • Definitions

  • Affiliates

    Companies related by common ownership or control. They can be financial and non-financial companies.

    Jeanne D'Arc Credit Union has no affiliates.

  • Nonaffiliates

    Companies not related by common ownership or control. They can be financial and non-financial companies.

    •Jeanne D'Arc Credit Union does not share with nonaffiliates so they can market to you.

  • Joint Marketing

    A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

    •Our joint marketing partners include CUNA Mutual Insurance.

  • Other Important Information?

    For Massachusetts, Mississippi and New Jersey Members. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

Tips for keeping your money safe

Access these helpful resources:

Identity Theft and Security Center Program featuring Restoration Rescue® (available with Member Perks1 [link to 2.13 Member Perks])

Disclosures

1Enrollment in Restoration Rescue® begins automatically 10 business days from your enrollment in Member Perks.

For business members, Members Perks is free with a Build Checking or BuildStrong Checking Account, and is $5.99 per month with a Community Checking account. For individuals, Member Perks is free for the first 90 days and then $5.99 per month, beginning on the first of the month after the 90-day free trial period has ended. Eligible consumer accounts include Fee Free Checking, Premier Checking, Senior Fee Free Checking, Senior Premier Checking, Statement Savings, Passbook Savings, Senior Statement Savings, Senior Passbook Savings and Money Market Savings.