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How to Allow Pop-ups for This Site

Some of the services we offer open in pop-up windows. If you find that these do not display, they are probably blocked by your Web browser, a browser toolbar, or another Internet security tool. We assure you that it is safe and secure to allow pop-ups for this site and recommend you do so to access all of our services.

Listed below are some of the most popular browsers and pop-up blockers. To enable pop-up windows for this site, please select the browser or tool you are using and follow the instructions provided.


Internet Explorer

If you have the latest updates from Microsoft on your computer, you will likely see a message appear automatically in your browser when a pop-up window is blocked.

If you do not see a pop-up message appear automatically in your browser, you can still allow pop-ups for our site by changing the setting through the Tools menu.

  1. Click on the yellow bar that appears in your browser.
  2. When the menu appears, select Always Allow Pop-ups from This Site.
  3. A dialog box will appear asking you to confirm. Click Yes.
  4. The page will refresh and you can now click the link for the service that was blocked earlier.

If you are using Internet Explorer 8+:

  1. Locate and select the Tools menu.
  2. Select Pop-up Blocker.
  3. Select Pop-up Blocker Settings.
  4. Enter the address of our site in the Address of Web site to allow field.
  5. Click Add.
  6. Click Close.
  7. You can now click the link for the service that was blocked earlier.

If you still do not see the service open in a pop-up window, you may have another third-party tool blocking pop-ups that you also need to modify in order to use the service (please see 3rd Party Pop-up Blockers).


Firefox

If you are running the latest version for Firefox, you will likely see a message appear automatically in your browser when a pop-up window is blocked.

  1. Click on the yellow bar that appears in your browser.
  2. When the menu appears, select Allow pop-ups for… Our address will appear here so that you know you are allowing pop-ups for the right site.
  3. A dialog box will appear asking you to confirm. Click Yes.
  4. The page will refresh and you can now click the link for the service that was blocked earlier.

If you do not see a pop-up message appear automatically in your browser, you can still allow pop-ups for our site by doing the following:

  1. Go to the Tools menu and select Options (For Macintosh users, select Preferences).
  2. Click the Content tab (If on an older version, click Web Features).
  3. On the same line as to the text Block pop-up windows click the button labeled Exceptions (If on an older version, click Allowed Sites).
  4. Enter the address of our site in the Address of Web Site field.
  5. Click the Allow button (or the Enable button, depending on your version).
  6. Click the Close button to save the changes.
  7. Click OK to close the Options window.
  8. You can now click the link for the service that was blocked earlier.

If you still do not see the service open in a pop-up window, you may have another third-party tool blocking pop-ups t hat you also need to modify in order to use the service (please see 3rd Party Pop-up Blockers).


Safari

For Macintosh users, in order to disable the pop-up blocker in Safari:

  1. Open the Safari menu and select the Preferences option.
  2. Uncheck Block pop-up windows.

For Windows users, in order to disable the pop-up blocker in Safari:

  1. Open the Edit menu and select the Preferences option.
  2. Click on the Security tab.
  3. Uncheck Block pop-up windows.

You can now click the link for the service that was blocked earlier. Once you are finished with our online services, you can turn the pop-up blocker back on if you wish to keep it active for other sites.

If the option was not checked, or if you still do not see the service open in a pop-up window, you may have another third-party tool blocking pop-ups that you also need to modify in order to use the service (please see 3rd Party Pop-up Blockers).


Google Chrome

If you are running the latest version for Google Chrome, you will likely see a message appear automatically in your browser when a pop-up window is blocked. In order to disable the pop-up blocker in Google Chrome:

  1. From the Tools icon (wrench) select Options.
  2. From the Options menu select Under the Hood.
  3. From the Privacy menu select Content settings.
  4. Pop-ups: Allow all sites to show pop-ups.

You can now click the link for the service that was blocked earlier. Once you are finished with our online services, you can turn the pop-up blocker back on if you wish to keep it active for other sites.

If the option was not checked, or if you still do not see the service open in a pop-up window, you may have another third-party tool blocking pop-ups that you also need to modify in order to use the service (please see 3rd Party Pop-up Blockers).


3rd Party Pop-up Blockers

Some of the most common pop-up blockers are listed below. Please select or view the tool you are using and follow the instructions provided.