We Share A Common Thread

Google Pay™

1. What is Google Pay™?

Google Pay is the fast, simple way to pay for in-store and online purchases with your Jeanne D’Arc Credit Union Visa® Debit or Credit Card. It brings together everything you need at checkout and keeps your payment info safe in your Google Account until you’re ready to pay. Plus, Google Pay makes it easy to keep track of purchases, redeem loyalty points, and get personalized suggestions to help you save time and money.

2. What devices can I use Google Pay on?

Google Pay is available on Android smartphones running on Kit Kat (4.4) or higher. Your device also has to be NFC and HCE-enabled. To check if NFC/HCE is enabled on your phone, go to “Settings,” select “More” and look for “NFC.” If it’s turned off, turn it on. When NFC is enabled, HCE will also automatically turn on.

3. Is Google Pay secure?

When you use your phone to pay in stores, Google Pay doesn’t send your actual credit or debit card number with your payment. Instead, a virtual account number is used to represent your account information – so your card details stay safe.

4. How do I set up Google Pay on my device?

To set up Google Pay on your device, you need the Google Pay app. Most devices come with the app already downloaded, but if you can’t find it on your device, visit the Google Play Store and download it from there.

Once in the Google Pay App, click “Add a credit or debit card.” You may be asked to set up a screen lock passcode if you don’t already have one enabled. Once set up, you can add the details of your Jeanne D’Arc Credit Union Visa Credit or Debit Card. Once complete, you can start using Google Pay!

5. How do I use Google Pay?

You can use Google Pay in-store, online and in-app wherever you see these logos:

Look for these Google Pay logos

To use Google Pay in-store, simply unlock your Android smartphone and tap the back of the phone to a contactless payment reader.

To use Google Pay online or in-app, select the Google Pay option in the payment methods. Simply, select the card you want to use for that purchase and complete your order.

You will also receive your loyalty points and discounts in the same way you do when you use your regular plastic cards.

6. What other cards can I use with Google Pay?

Google Pay works with most major credit and debit card retailers. To view the complete list, visit https://pay.google.com/about/.

7. What stores accept Google Pay?

Google Pay is available at hundreds of your favorite retailers, both in-store and online. To view the complete list, visit https://pay.google.com/about/.

8. What happens if my phone is lost or stolen?

If you’ve misplaced your phone or if it’s been stolen, you can use the Android Device Manager to locate the phone and see when it’s last been used. You can also use the Device Manager to ring, lock or erase the device. The Device Manager is accessible via the website, http://www.android.com/devicemanager, or through the Android Device Manager App.