Jeanne D'Arc Credit Union

Samsung Pay

1. What is Samsung Pay?

Samsung Pay is a mobile payments service that allows users to make secure in-store purchases by using their latest Samsung smartphone device.

2. What devices can I use Samsung Pay on?

Samsung Pay is available on the Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy S6 edge, Galaxy S6 active, Galaxy S6, and Gear S2.

3. Is Samsung Pay secure?

Like other mobile payments services, Samsung Pay is more secure than using a regular plastic debit or credit card to make purchases. When you make a purchase with Samsung Pay, your card number and information is never sent to the merchant. Instead, a “token” takes the place of your account number for each purchase. The “token” is the number used to complete your transaction, so your real card information is never used. Payments are also only authorized by your fingerprint, iris or PIN, and Samsung uses their Samsung Knox technology to monitor your phone and data. This provides a few layers of security so your information is always safe.

4. How do I set up Samsung Pay on my device?

To get started with Samsung Pay, you first need the Samsung Pay app. The app is pre-downloaded on most devices, but if you can’t find it on your particular smartphone, go to the Google Play Store and download it from there.

Once in the Samsung Pay app, you will be asked to log into your Samsung Account. After you successfully log in, you will be asked to add your fingerprint. This will be used to authorize your transactions. Once added, you will set up a backup password and your Samsung Pay PIN.

Once your security is set up, you can go ahead and add your Jeanne D’Arc Credit Union Visa Credit or Debit card by selecting “Add Card.” The app allows you to use your camera to capture the card information, or you can enter the information manually. Continue through the Add Card instructions by entering all required information. You will then be asked by your bank to verify the card with an email, text or phone call verification code. You may choose how you want to receive the code. Once the code is received and entered, your card will successfully be set up and ready for use!

5. How do I use Samsung Pay?

You can use Samsung Pay at almost all point-of-sale systems, including the older magnetic stripe terminals. Simply swipe up on your Samsung phone, verify your fingerprint and hold the back of the phone over the payment terminal.

6. What other cards can I add to Samsung Pay?

In addition to debit and credit cards, you can also add retailer reward/membership cards and gift cards.
To view a complete list of cards and banks that allow Samsung Pay, visit http://www.samsung.com/us/samsung-pay/ and scroll to the “All Your Cards” section.

7. What happens if my phone is lost or stolen?

Transactions cannot be authorized without your fingerprint verification or correct Samsung Pay PIN. This feature prevents other people from using Samsung Pay on your smartphone. For extra security, you can use your Samsung Account and log in to “Find My Mobile” at http://findmymobile.samsung.com. From here, you can lock Samsung Pay on your device or completely erase the cards that are held within the app. You can also locate the phone on a map.