How is Jeanne D’Arc taking care of its employees during this time?
We are committed to helping our employees navigate this ever-evolving and difficult situation. We have put a variety of safety … Continue reading
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Is the money I have deposited at Jeanne D’Arc safe?
Yes. Jeanne D’Arc Credit Union is insured by the National Credit Union Administration (NCUA) which operates the National Credit Union … Continue reading
Am I still able to withdraw my money if I need access to cash?
Yes. If you need to withdraw cash, you may do so at any of our branch drive-up windows or ATMs. … Continue reading
Will the opening or processing of my loan application be delayed?
Possibly. We are continuing to process all loans and other transactions as quickly as possible, but there could be a … Continue reading
Will the processing of my direct deposit be impacted?
No. There are currently no service interruptions to our ability to process direct deposit. Your direct deposit should post as … Continue reading
I have been impacted financially by Covid-19. What can Jeanne D’Arc do to help me?
We are here to assist our members in any way we can. We have a number of relief options available, … Continue reading
Is Jeanne D’Arc offering financial assistance to those impacted by COVID-19?
As always, we stand ready to assist members who may need assistance. We encourage members to contact us as soon … Continue reading
Should I expect payments and deposits process by mail to take longer than usual?
Possibly. For the health and safety of our members and employees, the Jeanne D’Arc team has implemented best practices around … Continue reading
Should I expect longer than normal wait times on the phone?
Yes. These are unprecedented times and therefore we are fielding a higher volume of calls than usual. We have added … Continue reading
Why would I need an appointment?
There are very few services that cannot be completed without coming into a branch. Notary is an example of a … Continue reading