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All Jeanne D’Arc Credit Union locations will be closed on Friday, January 1st in observance of New Year’s Day.

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All Jeanne D’Arc Credit Union locations will be closing at 2PM on Thursday, December 24th in observance of Christmas Eve and will remain closed on Friday, December 25th in observance of Christmas Day. ... Read more

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All Jeanne D’Arc Credit Union locations will be closed on Thursday, November 26th in observance of Thanksgiving.

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All Jeanne D’Arc Credit Union locations will be closed on Wednesday, November 11th in observance of Veterans Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, October 12th in observance of Columbus Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, September 7th in observance of Labor Day.

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All Jeanne D’Arc Credit Union locations will be closed on Saturday, July 4th in observance of Independence Day.

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All Jeanne D’Arc Credit Union locations will be closed on Friday, June 19th in observance of Juneteenth.

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Due to scheduled system maintenance, Online & Mobile Banking, ATMs, and our Call24 automated phone system will be temporarily unavailable from Saturday, June 13, at 10PM, until Sunday, June 14, at 4AM.  We apologize for any inconvenience this may cause.

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Please be advised that the parking lot at our Dracut–Lakeview Ave branch will undergo scheduled construction and maintenance beginning Friday, June 19 through Sunday, June 21. For the safety of our members and staff, the branch will be closed during this time. The branch will reopen on Monday, June 22 during regular business hours. We appreciate your patience and understanding as we complete these improvements to better serve you.

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Yesterday, we became aware of offensive comments posted on TikTok by an individual who was employed by Jeanne D’Arc Credit Union at the time of the post. This conduct is inconsistent with Jeanne D’Arc’s policies, Code of Ethics, and core values. Jeanne D’Arc does not support or condone this behavior, or any conduct by an employee that violates our policies, values, and commitment to those we serve. Although Jeanne D’Arc does not comment on personnel matters, we can confirm that the individual is no longer employed by Jeanne D’Arc.
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All Jeanne D’Arc Credit Union locations will be closed on Monday, May 25th in observance of Memorial Day.

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We are currently experiencing intermittent disruptions affecting Online and Mobile Banking services. This issue is impacting multiple financial institutions, and we are actively working with our vendor to restore full functionality as quickly as possible. If you need immediate assistance with your account, please contact our Member Contact Center at 978-452-5001. We appreciate your patience and apologize for any inconvenience this may cause you.

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For the safety of our employees and members, all Jeanne D’Arc branches will be open at 9 a.m. on Friday, March 6th. Our Member Contact Center will remain open during its regular business hours – if you need account assistance, please call us at 978-452-5001. You can also access your accounts using Online and Mobile Banking, as well as our ATMs. We appreciate your understanding and apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, February 16th in observance of Presidents’ Day.

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Our Member Contact Center will be closing at 4:30PM on Tuesday, February 3rd, due to a staff event. We apologize for any inconvenience this may cause.

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The 2026 MoneyStrong Scholarship is now open. Don’t miss your chance – apply by Friday, April 3rd.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, January 19th in observance of Martin Luther King Jr. Day.

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Social Engineering ’26: The Tricks That Win Your Trust

Closeup of a person holding both a mug of coffee and their cell phone. Their phone is open to a social media account.

Social engineering remains one of the most effective tools for cybercriminals because it leverages human behavior, not technology. Many tactics are unchanging—after all, “social engineer” is just another term for “con artist” or “flim-flam man”—but in recent years, attackers have become even more skilled at manipulating trust, urgency, and routine to gain access to sensitive information.

Today’s social engineering often blends digital and physical elements. Attackers may research employees on social media, mimic internal communication styles, or use AI-generated voices to impersonate executives. They may even show up in person, posing as delivery drivers, contractors, or new hires. Common tactics include the following:

  • Pretexting. This means creating a believable story (“I’m from IT, here to fix your laptop”).
  • Tailgating. Following someone through a secure door, counting on people’s politeness and discomfort with confrontation.
  • Authority pressure. Pretending to be a senior leader demanding quick action is a common move.
  • Urgency. “We’ll lose the contract if you don’t send this now.”
  • Familiarity. Attackers use your personal details to build rapport. They hope you’ll trust them if you have several LinkedIn connections in common, for example.

To protect yourself and your company, adopt a mindset of “trust but verify.” It’s okay to be friendly and helpful—but it’s essential to confirm identities and requests. Here are some defensive habits that work:

  • Verify unexpected requests through a separate channel.
  • Never share passwords or authentication codes.
  • Challenge unfamiliar people in restricted areas or notify security.
  • Be cautious about what you share publicly online.
  • Report suspicious interactions, even if they seem minor.

Social engineering succeeds when employees feel rushed, intimidated, or overly trusting. Awareness and a willingness to slow down are your best defenses.

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