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All Jeanne D’Arc Credit Union locations will be closed on Friday, January 1st in observance of New Year’s Day.

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All Jeanne D’Arc Credit Union locations will be closing at 2PM on Thursday, December 24th in observance of Christmas Eve and will remain closed on Friday, December 25th in observance of Christmas Day. ... Read more

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All Jeanne D’Arc Credit Union locations will be closed on Thursday, November 26th in observance of Thanksgiving.

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All Jeanne D’Arc Credit Union locations will be closed on Wednesday, November 11th in observance of Veterans Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, October 12th in observance of Columbus Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, September 7th in observance of Labor Day.

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Our Lowell Branch will close at 10AM, today, July 3rd, due to unexpected air conditioning issues. The safety of our members and staff is our top priority. We appreciate your understanding and apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Saturday, July 4th in observance of Independence Day.

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All Jeanne D’Arc Credit Union locations will be closed on Friday, June 19th in observance of Juneteenth.

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Due to scheduled system maintenance, Online & Mobile Banking, ATMs, and our Call24 automated phone system will be temporarily unavailable from Saturday, June 13, at 10PM, until Sunday, June 14, at 4AM.  We apologize for any inconvenience this may cause.

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Yesterday, we became aware of offensive comments posted on TikTok by an individual who was employed by Jeanne D’Arc Credit Union at the time of the post. This conduct is inconsistent with Jeanne D’Arc’s policies, Code of Ethics, and core values. Jeanne D’Arc does not support or condone this behavior, or any conduct by an employee that violates our policies, values, and commitment to those we serve. Although Jeanne D’Arc does not comment on personnel matters, we can confirm that the individual is no longer employed by Jeanne D’Arc.
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All Jeanne D’Arc Credit Union locations will be closed on Monday, May 25th in observance of Memorial Day.

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We are currently experiencing intermittent disruptions affecting Online and Mobile Banking services. This issue is impacting multiple financial institutions, and we are actively working with our vendor to restore full functionality as quickly as possible. If you need immediate assistance with your account, please contact our Member Contact Center at 978-452-5001. We appreciate your patience and apologize for any inconvenience this may cause you.

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For the safety of our employees and members, all Jeanne D’Arc branches will be open at 9 a.m. on Friday, March 6th. Our Member Contact Center will remain open during its regular business hours – if you need account assistance, please call us at 978-452-5001. You can also access your accounts using Online and Mobile Banking, as well as our ATMs. We appreciate your understanding and apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, February 16th in observance of Presidents’ Day.

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Our Member Contact Center will be closing at 4:30PM on Tuesday, February 3rd, due to a staff event. We apologize for any inconvenience this may cause.

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The 2026 MoneyStrong Scholarship is now open. Don’t miss your chance – apply by Friday, April 3rd.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, January 19th in observance of Martin Luther King Jr. Day.

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3 Reasons Why Anyone Is Vulnerable to Cyber Threats

A doctor works on his laptop with a thoughtful look on his face.

In the world of cybersecurity, the most dangerous vulnerability is human psychology. Despite knowing the basics of password safety and the risks of shared hardware, even the most conscientious professionals can be manipulated into making a mistake.

Cybercriminals have largely abandoned complex technical hacks in favor of social engineering. They rely on triggering an emotional response, often called an “Amygdala hijack.” When you receive a notification claiming your direct deposit has failed or that a security breach has been detected, your brain’s emotional center takes over, often sidelining your logical training.

That is, in short, how scammers know that when people are in a hurry, they’re more likely to fall for bogus information.

Common emotional triggers include the following:

  • Fear and urgency. Threatening a loss of access to tools or a financial penalty to force a quick, unthinking reaction.
  • Helpfulness. Exploiting your desire to be a good teammate by posing as a colleague who needs a quick favor.
  • Curiosity. Using vague but intriguing titles about company news or industry gossip to bait a click.

Breaking the Cycle

To defend against these psychological tactics, you must first learn to recognize your own physical response. If an email or message makes your heart race or creates a sudden sense of panic, that’s your signal to stop and take a deep breath.

Before you click, ask yourself: Is the sender who they say they are? Is this a standard way for our company to communicate? By forcing a brief pause, you allow your logical brain to catch up with your emotions, ensuring you don’t become the careless insider the scammers are counting on.

 

Jeanne D’Arc has resources to keep you in the know to defend your money and data. Visit our Fraud & Theft Protection page and subscribe to the Money Mill Blog for more information and best practices to keep your data and money safe.

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