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All Jeanne D’Arc Credit Union locations will be closed on Friday, January 1st in observance of New Year’s Day.

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All Jeanne D’Arc Credit Union locations will be closing at 2PM on Thursday, December 24th in observance of Christmas Eve and will remain closed on Friday, December 25th in observance of Christmas Day. ... Read more

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All Jeanne D’Arc Credit Union locations will be closed on Thursday, November 26th in observance of Thanksgiving.

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All Jeanne D’Arc Credit Union locations will be closed on Wednesday, November 11th in observance of Veterans Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, October 12th in observance of Columbus Day.

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Due to scheduled system maintenance, Online & Mobile Banking, ATMs, and our Call24 automated phone system will be temporarily unavailable from Saturday, September 12, at 8:00 PM until Sunday, September 13, at 4:00 AM.  We apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, September 7th in observance of Labor Day.

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All JDCU branches and offices will close early at 1:00 PM on Wednesday, August 26, for our Annual Summer Employee Outing. We appreciate your understanding and apologize for any inconvenience this may cause.

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Our Dracut – Bridge St. branch will be closed, Friday, August 14th from 12PM – 3:30PM for a staff event. For in-person assistance during this time, staff at our Dracut – Lakeview Ave. branch will be available to help you.

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All Jeanne D’Arc Credit Union locations will be closed on Saturday, July 4th in observance of Independence Day.

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All Jeanne D’Arc Credit Union locations will be closed on Friday, June 19th in observance of Juneteenth.

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Yesterday, we became aware of offensive comments posted on TikTok by an individual who was employed by Jeanne D’Arc Credit Union at the time of the post. This conduct is inconsistent with Jeanne D’Arc’s policies, Code of Ethics, and core values. Jeanne D’Arc does not support or condone this behavior, or any conduct by an employee that violates our policies, values, and commitment to those we serve. Although Jeanne D’Arc does not comment on personnel matters, we can confirm that the individual is no longer employed by Jeanne D’Arc.
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All Jeanne D’Arc Credit Union locations will be closed on Monday, May 25th in observance of Memorial Day.

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We are currently experiencing intermittent disruptions affecting Online and Mobile Banking services. This issue is impacting multiple financial institutions, and we are actively working with our vendor to restore full functionality as quickly as possible. If you need immediate assistance with your account, please contact our Member Contact Center at 978-452-5001. We appreciate your patience and apologize for any inconvenience this may cause you.

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For the safety of our employees and members, all Jeanne D’Arc branches will be open at 9 a.m. on Friday, March 6th. Our Member Contact Center will remain open during its regular business hours – if you need account assistance, please call us at 978-452-5001. You can also access your accounts using Online and Mobile Banking, as well as our ATMs. We appreciate your understanding and apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, February 16th in observance of Presidents’ Day.

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Our Member Contact Center will be closing at 4:30PM on Tuesday, February 3rd, due to a staff event. We apologize for any inconvenience this may cause.

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The 2026 MoneyStrong Scholarship is now open. Don’t miss your chance – apply by Friday, April 3rd.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, January 19th in observance of Martin Luther King Jr. Day.

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How to Prevent Ransomware: What Every Employee Should Know

A man feeling down while looking at his smartphone.

You don’t need to work in IT to become the reason your company’s files get locked up and held for ransom—and you don’t need to be in IT to help prevent it.

Ransomware is malicious software that encrypts an organization’s files, making them useless until a ransom is paid. Attacks have crippled hospitals, schools, city governments, and businesses of every size. The costs run into the billions, and recovery can take weeks even when victims pay up.

Why It Matters To You

Here’s what makes ransomware everyone’s concern: it almost always begins with a single employee. Criminals don’t usually break through a firewall; they walk through an unlocked door—one that a busy worker opens by mistake. Most attacks start with phishing. An email urges you to open an attachment, click a link, or enter your password on a convincing but fake page. One careless click can give attackers the foothold they need to spread across the entire network.

What You Can Do

So how can you help your company defend against this menace? Fortunately, there are plenty of steps anyone can take.

  • Slow down with email. Be wary of unexpected attachments and links, especially those creating a sense of urgency. When a message seems off, verify it through a separate channel before acting.
  • Keep your devices and software updated, since attackers often exploit known weaknesses that have already been discovered and fixed in newer versions.
  • Never plug in unknown USB drives, which can carry malware straight past your defenses.
  • And use strong, unique passwords with multifactor authentication so a stolen credential doesn’t open the whole network to attack.
  • Most importantly, report anything suspicious immediately—even if you think you already clicked. Fast reporting can mean the difference between a minor scare and a company-wide disaster. No one will fault you for raising a flag; they’ll thank you.

 

Jeanne D’Arc has resources to keep you in the know to defend your money and data. Visit our Fraud & Theft Protection page and subscribe to the Money Mill Blog for more information and best practices to keep your data and money safe.

 

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