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All Jeanne D’Arc Credit Union locations will be closed on Friday, January 1st in observance of New Year’s Day.

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All Jeanne D’Arc Credit Union locations will be closing at 2PM on Thursday, December 24th in observance of Christmas Eve and will remain closed on Friday, December 25th in observance of Christmas Day. ... Read more

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All Jeanne D’Arc Credit Union locations will be closed on Thursday, November 26th in observance of Thanksgiving.

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All Jeanne D’Arc Credit Union locations will be closed on Wednesday, November 11th in observance of Veterans Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, October 12th in observance of Columbus Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, September 7th in observance of Labor Day.

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All Jeanne D’Arc Credit Union locations will be closed on Saturday, July 4th in observance of Independence Day.

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All Jeanne D’Arc Credit Union locations will be closed on Friday, June 19th in observance of Juneteenth.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, May 25th in observance of Memorial Day.

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Due to scheduled system maintenance, our Call24 automated phone system will be temporarily unavailable on Monday, February 16th. For account access, Online & Mobile Banking as well as ATMs will be available during this time. We apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, February 16th in observance of Presidents’ Day.

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Our Member Contact Center will be closing at 4:30PM on Tuesday, February 3rd, due to a staff event. We apologize for any inconvenience this may cause.

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All Jeanne D’Arc branches are closed, today, Monday, January 26th. Our Member Contact Center will remain open during its regular business hours. For account assistance, please call us at 978-452-5001. You can also access your accounts using Online and Mobile Banking, as well as our ATMs. We appreciate your understanding and apologize for any inconvenience this may cause. ... Read more

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The 2026 MoneyStrong Scholarship is now open. Don’t miss your chance – apply by Friday, April 3rd.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, January 19th in observance of Martin Luther King Jr. Day.

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Adding An Online Banking Account Nickname That Did Not Carry Over

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Here are the details on how to update a nickname in online banking if by chance a member’s nickname did not carry over:

After logging into online banking > Find the More Widget & Choose the Settings Widget

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Once settings opens select the Accounts Tab from the top menu:

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When the accounts page loads – locate the account to update the nickname & select the edit pencil at the far right of the account

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Enter the nickname into the nickname field and select save.

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Please contact our Member Contact Center for further assistance at 978.452.5001

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