Are credit unions safe?
While both credit unions and banks offer financial services, there are key differences: Ownership: Banks are for-profit and owned by … Continue reading
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Does Jeanne D’Arc provide fraud alerts?
Yes, we offer text fraud alerts for our member’s personal accounts. Click here to learn how our fraud text alerts … Continue reading
Can I get fraud alerts for my Jeanne D’Arc VISA® credit card?
With VISA® Purchase Alerts, you can receive real-time transaction notifications to help you identify possible fraud.
How do I report unauthorized transactions on my Jeanne D’Arc VISA® credit card?
Immediately call 800-252-1142 to report any unauthorized transactions on your account.
What should I do if I suspect there is fraudulent ACH transfer or check activity on one of my accounts?
Contact Jeanne D’Arc Credit Union’s Member Service Center at 978-452-5001 or 988-604-5238. Or, you can visit your nearest branch during … Continue reading
What should I do if I am an identity theft victim?
If you believe you have been the victim of identity theft, contact us immediately at 978-451-5001 or 877-604-5238 to place … Continue reading
What should I do if I think I have fraudulent charges on my debit or ATM card?
Contact the dispute processing center at 833-405-0530. This number is available 24 hours a day.