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All Jeanne D’Arc Credit Union locations will be closed on Friday, January 1st in observance of New Year’s Day.

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All Jeanne D’Arc Credit Union locations will be closing at 2PM on Thursday, December 24th in observance of Christmas Eve and will remain closed on Friday, December 25th in observance of Christmas Day. ... Read more

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All Jeanne D’Arc Credit Union locations will be closed on Thursday, November 26th in observance of Thanksgiving.

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All Jeanne D’Arc Credit Union locations will be closed on Wednesday, November 11th in observance of Veterans Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, October 12th in observance of Columbus Day.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, September 7th in observance of Labor Day.

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Our Lowell Branch will close at 10AM, today, July 3rd, due to unexpected air conditioning issues. The safety of our members and staff is our top priority. We appreciate your understanding and apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Saturday, July 4th in observance of Independence Day.

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All Jeanne D’Arc Credit Union locations will be closed on Friday, June 19th in observance of Juneteenth.

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Due to scheduled system maintenance, Online & Mobile Banking, ATMs, and our Call24 automated phone system will be temporarily unavailable from Saturday, June 13, at 10PM, until Sunday, June 14, at 4AM.  We apologize for any inconvenience this may cause.

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Yesterday, we became aware of offensive comments posted on TikTok by an individual who was employed by Jeanne D’Arc Credit Union at the time of the post. This conduct is inconsistent with Jeanne D’Arc’s policies, Code of Ethics, and core values. Jeanne D’Arc does not support or condone this behavior, or any conduct by an employee that violates our policies, values, and commitment to those we serve. Although Jeanne D’Arc does not comment on personnel matters, we can confirm that the individual is no longer employed by Jeanne D’Arc.
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All Jeanne D’Arc Credit Union locations will be closed on Monday, May 25th in observance of Memorial Day.

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We are currently experiencing intermittent disruptions affecting Online and Mobile Banking services. This issue is impacting multiple financial institutions, and we are actively working with our vendor to restore full functionality as quickly as possible. If you need immediate assistance with your account, please contact our Member Contact Center at 978-452-5001. We appreciate your patience and apologize for any inconvenience this may cause you.

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For the safety of our employees and members, all Jeanne D’Arc branches will be open at 9 a.m. on Friday, March 6th. Our Member Contact Center will remain open during its regular business hours – if you need account assistance, please call us at 978-452-5001. You can also access your accounts using Online and Mobile Banking, as well as our ATMs. We appreciate your understanding and apologize for any inconvenience this may cause.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, February 16th in observance of Presidents’ Day.

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Our Member Contact Center will be closing at 4:30PM on Tuesday, February 3rd, due to a staff event. We apologize for any inconvenience this may cause.

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The 2026 MoneyStrong Scholarship is now open. Don’t miss your chance – apply by Friday, April 3rd.

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All Jeanne D’Arc Credit Union locations will be closed on Monday, January 19th in observance of Martin Luther King Jr. Day.

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Jeanne D’Arc Credit Union Names Kelly Jackson Assistant Vice President – Digital Officer

The Jeanne D'Arc Credit Union Logo over a grey background with 5 lighter grey vertical stripes.

LOWELL, MA (July 7, 2026) – Larissa C. Thurston, President and Chief Executive Officer at Jeanne D’Arc Credit Union, is pleased to announce the promotion of Kelly Jackson to Assistant Vice President – Digital Officer. In her new role, Jackson will help lead the Credit Union’s digital strategy, focusing on technology solutions that improve efficiency, strengthen digital service delivery, and support evolving member needs.

Jackson joined the Credit Union in 2010 and has played a key role in major digital transformation initiatives that have improved the online banking experience for members. Her work has supported successful technology upgrades, process improvements, and vendor platform implementations while helping ensure smooth transitions for members and employees.

Throughout her career, Jackson has been recognized for her ability to balance strategic vision with excellence in execution. She has led digital process improvements that streamlined workflows, reduced operational risk, strengthened vendor relationships, and supported cost-effective scalability across key platforms. She is a trusted leader and an important contributor to the Credit Union’s continued digital growth.

Jackson earned a bachelor’s degree in liberal arts from UMass Lowell and a master’s degree in project management and leadership from Northeastern University. She resides in Dracut with her husband and their two children.

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About Jeanne D’Arc Credit Union:

Jeanne D’Arc Credit Union was established in 1912 and is a full-service, community-based financial cooperative. Locally owned by more than 100,000 members with $2.2 billion in assets, Jeanne D’Arc operates eight full-service branches in Lowell, Dracut (2), Tyngsboro, Chelmsford, Methuen, and Westford, Massachusetts, and Nashua, New Hampshire; high school branches at Lowell High, Dracut High, and Nashua High School South; a loan center in Lowell; and a mortgage center in Chelmsford. Follow Jeanne D’Arc on Facebook, Instagram, and LinkedIn.

 

Kelly Jackson, AVP – Digital Officer

Kelly Jackson, AVP – Digital Officer

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