If I have questions, where can I go to receive help?
Our Deposit Anywhere software is designed as an easy-to-use, self-service product with a built-in “Help” section. Select “Help” or question … Continue reading
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How much time do I have to complete my deposit?
Twenty (20) minutes. The Deposit Anywhere session will timeout after twenty minutes of inactivity. There is a session timeout clock … Continue reading
How long is my deposit history available for viewing?
Deposit history is available for viewing online for 18 months. For deposit history older than 18 months, you can contact … Continue reading
How do I get a copy of my deposit?
Click on the Deposit History Tab at the top right corner Deposit Anywhere to view a listing of your electronic … Continue reading
What should I do with the check once it has been deposited?
You must securely store each original check(s) for a period of sixty (60) days after you receive confirmation that your … Continue reading
Is the check hold policy different when checks are deposited through Deposit Anywhere?
The check hold policy is the same as defined in the Funds Availability Disclosure.
When will my deposit be credited to my account?
Deposits received before 3:00 pm Eastern Standard Time (EST) will be credited to your account on the same business day. … Continue reading
How many checks can be included in one deposit? Can multiple deposits be submitted each day?
Up to 999 checks can be included in one deposit and multiple deposits can be submitted as long as the … Continue reading
Do I need to include a deposit slip with my scanned check deposit?
No. Deposit Anywhere generates an electronic record with each deposit.
Are there any deposit limits?
Yes, default deposit limits are set as follows and are subject to review and change at any time. Consumer Members … Continue reading